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Frequently asked question!

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Orders

Can I change or cancel my order?

Unfortunately we cannot change your order after you have placed it. If you want to change or cancel your order, please contact us here.

Can you exchange items?

Unfortunately, we cannot offer exchanges. If you need a different size or color of an item, you will need to place a new order and return the item that does not fit. If you order the same model again in a different color or size, we can ensure that you can keep any discount that may have been granted on the original order. The returned item will be refunded as soon as it arrives at our warehouse.

Shipping & Returns

Which countries are the products delivered to?

Orders placed on this shop can be sent worldwide, please check the cart at checkout for fee's, duties and shipment costs. restrictions apply.

How much does the shipping cost?

Delivery is free in UK for purchases over £500. Otherwise, delivery is £5.50. outside the UK is calculated at checkout.

Which shipping methods do you offer?

We use multiple shipping partners depending on the end destination. These include DHL, Royal mail, Fedex and DPD.

Payment

What types of credit cards do you accept?

We accept Visa, MasterCard and American Express cards. Alternatively, you can finalize your order with PayPal payment service.

Get in touch

Have questions about your order, or a general enquiry?